Rhumbit optimizes your daily HVAC routes, notifies customers with automatic ETA texts, and re-routes you instantly when emergency calls come in — with photo documentation, customer booking, and team tracking built in.
Summer hits and your phone is ringing off the hook. You’ve got 8 scheduled maintenance calls, 2 warranty follow-ups, and a customer whose AC just died demanding you come now. You’re trying to figure out the best order while stuck in traffic, and three customers have already called to ask when you’re showing up.
Big-box solutions like ServiceTitan want $200+/month and expect you to have an office dispatcher. You’re running your business from your truck.
Rhumbit gives you enterprise-level routing without the enterprise price tag or complexity.
Add today’s jobs manually with Google Places autocomplete (type a few letters, pick the right address), pull them from your calendar, or bulk-import a CSV from your scheduling tool. Include the customer name, address, job type (install, repair, maintenance, inspection), priority, estimated duration, and notes — everything your tech needs to know before walking up to the unit.
Rhumbit’s routing engine (powered by Google Maps Route Optimization) calculates the fastest sequence through all your stops. Follow your progress on an interactive map showing your current job, what’s next, and what’s left. If conditions change — you added an emergency call, traffic shifted, a job ran long — Rhumbit detects the route is stale and prompts you to re-optimize with one tap.
When a customer’s AC dies at 2pm in July, you need to respond fast. Tap “Emergency Booking,” type a few letters of the address (autocomplete handles the rest), and Rhumbit re-optimizes your remaining route to fit the new stop in with minimum disruption. Your other customers get updated ETAs automatically via SMS.
Every customer gets an automatic SMS with your ETA when you mark “en route.” They know to be home, keep the dog inside, or clear access to the unit. Need to send a custom message? Open the compose modal and text them directly from Rhumbit — no need to switch apps. Every SMS is tracked with delivery confirmation.
Snap before-and-after photos of units, wiring, damage, or completed work. Photos attach directly to the job record and show in a gallery view — perfect for warranty documentation, insurance claims, or showing the customer what you found. Add timestamped notes throughout the day as you work.
After completing a maintenance call, send the customer your unique booking link. They can request their next appointment — preferred date, time slot, what they need done — directly from their phone. It shows up as a pending booking for you to review and slot into your schedule.
| Feature | How It Helps Your Business |
|---|---|
| AI-Powered Route Optimization | Cut driving time between service calls — powered by Google Maps |
| Interactive Map with Live Tracking | See your full route, current job, and remaining stops on one screen |
| Emergency Booking Mode | Accept urgent AC/heating failures and re-route on the fly — other customers are notified |
| Automated SMS with ETA | Customers know exactly when you arrive — they’re home and the unit is accessible |
| Photo Documentation | Snap before/after photos for warranty docs, insurance, and customer proof |
| Custom SMS Compose | Text customers directly from the app — no switching to your messaging app |
| Public Booking Portal | Customers request follow-up appointments from a link you share — no phone tag |
| One-Tap Job Updates | Mark en route → arrived → completed instantly, even wearing work gloves |
| Job Deferral with Reason | Need to reschedule? Defer a job with a reason so nothing falls through the cracks |
| Weekly Planning View | Plan your entire week — drag-and-drop jobs, optimize per day or per week |
| Bulk CSV Import | Moving from another tool? Import your full job list in one shot |
| Works Offline (PWA) | Install to your phone’s home screen, works even in basements with no signal |
| Skills-Based Auto-Assign | AI assigns jobs to the right tech based on skills, certifications, and location |
| Daily & Weekly Reports | Track call volume, miles, completion rates, estimated earnings — see your numbers |
| Team Dashboard | See all techs, unassigned jobs, and live status in one view |
| Optimization Staleness Alerts | Rhumbit tells you when your route is no longer optimal — re-optimize with one tap |
| Invoicing & Online Payments | Invoice repair and installation jobs on the spot, collect payment before you leave the site |
“It’s July, my phone won’t stop ringing, and I’m trying to figure out which of my 8 calls to hit first while sitting in traffic.”
— The routing problem
“Three customers called asking when I’m showing up. I haven’t even started the current job.”
— The communication problem
“I need to respond to emergencies without trashing my whole schedule. Right now that means calling every other customer to push back.”
— The emergency problem
All plans include a 7-day free trial. No credit card required. 30-day money-back guarantee.
Perfect for independent HVAC techs
Billed monthly
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