Set up the AI receptionist
Updated August 9, 2026 · 1 walkthrough
The AI receptionist answers calls you cannot get to. Setting it up is mostly confirmation rather than data entry — the wizard reads what your organization already knows.
Set up the AI receptionist
0:22On a computer
- Your AI receptionist starts switched off
- The AI Receptionist page opens: it is off, and lists what setup is still outstanding
- It knows exactly what's still missing
- Nine steps, and most are already filled in
- The setup wizard opens at Step 1 of 9: Business Basics
- It offers to pre-fill from what you already told Rhumbit
- Your timezone came across on its own
- Saved
- Business basics saved, and the wizard moves on to Step 2 of 9: Business Hours
- And your opening hours came across too
- Step 3 of 9: Services & Pricing, already listing the services this business offers
- Nothing you didn't type, and nothing lost
- Back on Business Hours: Monday to Friday 08:00 to 18:00, Saturday 08:00 to 15:00, Sunday closed
- Even Saturday's shorter day
Recorded August 2026
What it seeds from your account
Your working hours become the hours it tells callers you are open. Change them in Settings and the receptionist follows — there is no second copy to keep in sync.
Your service types become the work it knows you do. A service you do not offer is a service it will not accidentally agree to.
Check these before going live
- Your hours, including any day you are deliberately closed.
- Service names as a customer would say them, not internal shorthand.
- Your service area, so it does not book work two hours away.
- What it should do with a call it cannot handle.
The AI receptionist is in beta. Review its early conversations rather than assuming.
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